Privacy Policy

Last updated: January 1st, 2024

This Privacy Policy describes
how KEYSHIELD (the "Site", "we", "us",
or "our") collects, uses, and discloses your personal
information when you visit, use our services, or make a purchase
from keyshield.co (the "Site") or otherwise communicate
with us (collectively, the "Services"). For purposes of this
Privacy Policy, "you" and "your" means you as
the user of the Services, whether you are a customer, website visitor, or
another individual whose information we have collected pursuant to this Privacy
Policy.

Please read this Privacy Policy
carefully. By using and accessing any of the Services, you agree to the
collection, use, and disclosure of your information as described in this
Privacy Policy. If you do not agree to this Privacy Policy, please do not use
or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy
Policy from time to time, including to reflect changes to our practices or for
other operational, legal, or regulatory reasons. We will post the revised
Privacy Policy on the Site, update the "Last updated" date and take
any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we
collect and have collected over the past 12 months personal information about
you from a variety of sources, as set out below. The information that we
collect and use varies depending on how you interact with us.

In addition to the specific uses
set out below, we may use information we collect about you to communicate with
you, provide the Services, comply with any applicable legal obligations,
enforce any applicable terms of service, and to protect or defend the Services,
our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal
information we obtain about you depends on how you interact with our Site and
use our Services. When we use the term "personal information", we are
referring to information that identifies, relates to, describes or can be associated
with you. The following sections describe the categories and specific types of
personal information we collect.

Information We Collect Directly from You

Information that you directly
submit to us through our Services may include:

Basic contact details including
your name, address, phone number, email.

Order information including
your name, billing address, shipping address, payment confirmation, email
address, phone number.

Account information including
your username, password, security questions.

Shopping information including
the items you view, put in your cart or add to your wishlist.

Customer support information including
the information you choose to include in communications with us, for
example, when sending a message through the Services.

Some features of the Services
may require you to directly provide us with certain information about yourself.
You may elect not to provide this information, but doing so may prevent you
from using or accessing these features.

Information We Collect through Cookies

We also automatically collect
certain information about your interaction with the Services ("Usage
Data"). To do this, we may use cookies, pixels and similar
technologies ("Cookies"). Usage Data may include information
about how you access and use our Site and your account, including device
information, browser information, information about your network connection,
your IP address and other information regarding your interaction with the
Services.

Information We Obtain from Third Parties

Finally, we may obtain
information about you from third parties, including from vendors and service
providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.

Our payment processors, who collect payment information (e.g., bank
account, credit or debit card information, billing address) to process
your payment in order to fulfill your orders and provide you with products
or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or
interact with our Services or advertisements, we, or third parties we work
with, may automatically collect certain information using online tracking
technologies such as pixels, web beacons, software developer kits,
third-party libraries, and cookies.

Any information we obtain from
third parties will be treated in accordance with this Privacy Policy. We are
not responsible or liable for the accuracy of the information provided to us by
third parties and are not responsible for any third party's policies or
practices. For more information, see the section below, Third Party
Websites and Links.

How We Use Your Personal Information

Providing Products and Services. We
use your personal information to provide you with the Services in order to
perform our contract with you, including to process your payments, fulfill
your orders, to send notifications to you related to you account,
purchases, returns, exchanges or other transactions, to create, maintain
and otherwise manage your account, to arrange for shipping, facilitate any
returns and exchanges and to enable you to post reviews.

Marketing and Advertising. We
use your personal information for marketing and promotional purposes, such
as to send marketing, advertising and promotional communications by email,
text message or postal mail, and to show you advertisements for products
or services. This may include using your personal information to better
tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention. We
use your personal information to detect, investigate or take action
regarding possible fraudulent, illegal or malicious activity. If you
choose to use the Services and register an account, you are responsible
for keeping your account credentials safe. We highly recommend that you do
not share your username, password, or other access details with anyone
else. If you believe your account has been compromised, please contact us
immediately.

Communicating with you. We
use your personal information to provide you with customer support and
improve our Services. This is in our legitimate interests in order to be
responsive to you, to provide effective services to you, and to maintain
our business relationship with you.

Cookies

Like many websites, we use
Cookies on our Site. For specific information about the Cookies that we use
related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.
We use Cookies to power and improve our Site and our Services (including to
remember your actions and preferences), to run analytics and better understand
user interaction with the Services (in our legitimate interests to administer,
improve and optimize the Services). We may also permit third parties and
services providers to use Cookies on our Site to better tailor the services,
products and advertising on our Site and other websites.

Most browsers automatically
accept Cookies by default, but you can choose to set your browser to remove or
reject Cookies through your browser controls. Please keep in mind that removing
or blocking Cookies can negatively impact your user experience and may cause
some of the Services, including certain features and general functionality, to
work incorrectly or no longer be available. Additionally, blocking Cookies may
not completely prevent how we share information with third parties such as our
advertising partners.

How We Disclose Personal Information

In certain circumstances, we may
disclose your personal information to third parties for legitimate purposes
subject to this Privacy Policy. Such circumstances may include:

With vendors or other third parties who perform services on our
behalf (e.g., IT management, payment processing, data analytics, customer
support, cloud storage, fulfillment and shipping).

With business and marketing partners, including Shopify, to provide
services and advertise to you. Our
business and marketing partners will use your information in accordance
with their own privacy notices.

When you direct, request us or otherwise consent to our disclosure
of certain information to third parties, such as to ship you products or
through your use of social media widgets or login integrations, with your
consent.

With our affiliates or otherwise within our corporate group, in our
legitimate interests to run a successful business.

In connection with a business transaction such as a merger or
bankruptcy, to comply with any applicable legal obligations (including to
respond to subpoenas, search warrants and similar requests), to enforce
any applicable terms of service, and to protect or defend the Services,
our rights, and the rights of our users or others.

We have, in the past 12 months
disclosed the following categories of personal information and sensitive
personal information (denoted by *) about users for the purposes set out above
in "How we Collect and Use your Personal Information" and "How
we Disclose Personal Information":

Category

Categories of Recipients

Identifiers such as basic contact details and certain order and
account information

Commercial information such as order information, shopping
information and customer support information

Internet or other similar network activity, such as Usage Data

Vendors and third parties who perform services on our behalf
(such as Internet service providers, payment processors, fulfillment
partners, customer support partners and data analytics providers)

Business and marketing partners

Affiliates

We do not use or disclose
sensitive personal information for the purposes of inferring characteristics
about you.

User Generated Content

The Services may enable you to
post product reviews and other user-generated content. If you choose to submit
user generated content to any public area of the Services, this content will be
public and accessible by anyone.

We do not control who will have
access to the information that you choose to make available to others, and
cannot ensure that parties who have access to such information will respect
your privacy or keep it secure. We are not responsible for the privacy or
security of any information that you make publicly available, or for the
accuracy, use or misuse of any information that you disclose or receive from
third parties.

Third Party Websites and Links

Our Site may provide links to
websites or other online platforms operated by third parties. If you follow
links to sites not affiliated or controlled by us, you should review their
privacy and security policies and other terms and conditions. We do not guarantee
and are not responsible for the privacy or security of such sites, including
the accuracy, completeness, or reliability of information found on these sites.
Information you provide on public or semi-public venues, including information
you share on third-party social networking platforms may also be viewable by
other users of the Services and/or users of those third-party platforms without
limitation as to its use by us or by a third party. Our inclusion of such links
does not, by itself, imply any endorsement of the content on such platforms or
of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to
be used by children, and we do not knowingly collect any personal information
about children. If you are the parent or guardian of a child who has provided
us with their personal information, you may contact us using the contact
details set out below to request that it be deleted.

As of the Effective Date of this
Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as
those terms are defined in applicable law) personal information of individuals
under 16 years of age.

Security and Retention of Your Information

Please be aware that no security
measures are perfect or impenetrable, and we cannot guarantee “perfect
security.” In addition, any information you send to us may not be secure while
in transit. We recommend that you do not use unsecure channels to communicate
sensitive or confidential information to us.

How long we retain your personal
information depends on different factors, such as whether we need the
information to maintain your account, to provide the Services, comply with
legal obligations, resolve disputes or enforce other applicable contracts and
policies.

Your Rights and Choices

Depending on where you live, you
may have some or all of the rights listed below in relation to your personal
information. However, these rights are not absolute, may apply only in certain
circumstances and, in certain cases, we may decline your request as permitted
by law.

Right to Access / Know. You
may have a right to request access to personal information that we hold
about you, including details relating to the ways in which we use and
share your information.

Right to Delete. You
may have a right to request that we delete personal information we
maintain about you.

Right to Correct. You
may have a right to request that we correct inaccurate personal
information we maintain about you.

Right of Portability. You
may have a right to receive a copy of the personal information we hold
about you and to request that we transfer it to a third party, in certain
circumstances and with certain exceptions.

Restriction of Processing: You
may have the right to ask us to stop or restrict our processing of
personal information.

Withdrawal of Consent: Where
we rely on consent to process your personal information, you may have the
right to withdraw this consent.

Appeal: You may have a right to appeal our
decision if we decline to process your request. You can do so by replying
directly to our denial.

Managing Communication Preferences: We may send you promotional emails, and you may opt out of
receiving these at any time by using the unsubscribe option displayed in
our emails to you. If you opt out, we may still send you non-promotional
emails, such as those about your account or orders that you have made.

You may exercise any of these
rights where indicated on our Site or by contacting us using the contact
details provided below.

We will not discriminate against
you for exercising any of these rights. We may need to collect information from
you to verify your identity, such as your email address or account information,
before providing a substantive response to the request. In accordance with
applicable laws, You may designate an authorized agent to make requests on your
behalf to exercise your rights. Before accepting such a request from an agent,
we will require that the agent provide proof you have authorized them to act on
your behalf, and we may need you to verify your identity directly with us. We
will respond to your request in a timely manner as required under applicable
law.

Complaints

If you have complaints about how
we process your personal information, please contact us using the contact
details provided below. If you are not satisfied with our response to your
complaint, depending on where you live you may have the right to appeal our
decision by contacting us using the contact details set out below, or lodge
your complaint with your local data protection authority.

International Users

Please note that we may
transfer, store and process your personal information outside the country you
live in, including the United States. Your personal information is also
processed by staff and third party service providers and partners in these
countries.

If we transfer your personal
information out of Europe, we will rely on recognized transfer mechanisms like
the European Commission's Standard Contractual Clauses, or any equivalent
contracts issued by the relevant competent authority of the UK, as relevant,
unless the data transfer is to a country that has been determined to provide an
adequate level of protection.

Contact

Should you have any questions about our privacy
practices or this Privacy Policy, or if you would like to exercise any of the
rights available to you, email us at hello@keyshield.co.